The Wholesome Monkey - Sept 2018
Posted: Sat Oct 06, 2018 12:08 pm
MOM Name: The Wholesome Monkey
Overall rating out of 10: 0
Sign Up: Easy no problems.
Ordering & Pricing: Everything was fine until they got my money.
Communication: I placed an order on a Thursday at Noon and they accepted the EMT quickly. No shipping info sent. I waited until Monday night and contacted them on their website chat. Got someone and started a conversation and they went afk and left once I explained the issue. Tried a few more times later and the next day. Got someone again on Tuesday and was told it was being shipped later that day, then they asked me for my order # and told me it was actually shipping first thing tomorrow and I'd have my tracking by midnight tomorrow. Got tracking a few minutes before midnight the next day. Also I got offered a coupon but never received it. If I hadn't contacted them and stayed on it I doubt I'd have received anything.
During that Tuesday after talking with their CS, I had mentioned on discord that the CS was poor and my order hadn't shipped in a conversation. I decided to delete my comment because people reacted like they wanted to see a fight/some drama unfold. Anyway, it seems that it upset Monkey and he made it clear later when we spoke on discord... which makes me wonder if its why he sent me the bunk weed, in hindsight.
Screen shots show the rest of the customer service.
Packaging: Took nearly a week to ship but came 1 day from Toronto in Ontario once it finally did ship. Discreet and smell proof. Wouldn't have minded the 1 week shipping wait time if there was communication from them and I didn't have to contact them multiple times to get it shipped out.
Products / Photos:
https://imgur.com/a/Jw77xk6 Weed pictures + Private conversation
https://imgur.com/a/DEmvL6P Public conversation
Incentive for Customers: I don't know about any incentives.
Incentive for Review: No.
Notes: **Monkey suggested I mail back the weed if I wanted a refund. Also offered a coupon if I purchase again, which I decline to do. Both options present more problems.**
Grape Cookies smells like hay. The Romulan smells like grass/hay/swamp. Mostly in the bag, individual nugs don't carry much aroma. Both strains have no trichomes inside or out. The nugs look like they've been microwaved. Dry, looks nuked. And feels spongy. It looks nothing like what I saw on their site or r/MOMpics it literally just smells and tastes like hay and something horrible. The harshest vapor/smoke I've ever had. And by far the worst weed I've ever had.
Now it's $85 an Ounce, so I wasn't expecting much. I showed some friends at a buddies place and then I found out its been blasted. Felt really terrible man. Look into it myself and it fits the description 100%. And if not blasted then its been washed or sifted. You can tell me from the photos. Never had weed before like this in my life, that looks so suspicious and tampered with and without life. It fits the description from written, pictures, and video I've seen.
No, it's not smokable. It's going in the trash.
$170 was a lot of money for me to lose. I want to help just one person not get scammed. Please go with a more well established MOM.
Look at the picture albums and you decide.
Overall rating out of 10: 0
Sign Up: Easy no problems.
Ordering & Pricing: Everything was fine until they got my money.
Communication: I placed an order on a Thursday at Noon and they accepted the EMT quickly. No shipping info sent. I waited until Monday night and contacted them on their website chat. Got someone and started a conversation and they went afk and left once I explained the issue. Tried a few more times later and the next day. Got someone again on Tuesday and was told it was being shipped later that day, then they asked me for my order # and told me it was actually shipping first thing tomorrow and I'd have my tracking by midnight tomorrow. Got tracking a few minutes before midnight the next day. Also I got offered a coupon but never received it. If I hadn't contacted them and stayed on it I doubt I'd have received anything.
During that Tuesday after talking with their CS, I had mentioned on discord that the CS was poor and my order hadn't shipped in a conversation. I decided to delete my comment because people reacted like they wanted to see a fight/some drama unfold. Anyway, it seems that it upset Monkey and he made it clear later when we spoke on discord... which makes me wonder if its why he sent me the bunk weed, in hindsight.
Screen shots show the rest of the customer service.
Packaging: Took nearly a week to ship but came 1 day from Toronto in Ontario once it finally did ship. Discreet and smell proof. Wouldn't have minded the 1 week shipping wait time if there was communication from them and I didn't have to contact them multiple times to get it shipped out.
Products / Photos:
https://imgur.com/a/Jw77xk6 Weed pictures + Private conversation
https://imgur.com/a/DEmvL6P Public conversation
Incentive for Customers: I don't know about any incentives.
Incentive for Review: No.
Notes: **Monkey suggested I mail back the weed if I wanted a refund. Also offered a coupon if I purchase again, which I decline to do. Both options present more problems.**
Grape Cookies smells like hay. The Romulan smells like grass/hay/swamp. Mostly in the bag, individual nugs don't carry much aroma. Both strains have no trichomes inside or out. The nugs look like they've been microwaved. Dry, looks nuked. And feels spongy. It looks nothing like what I saw on their site or r/MOMpics it literally just smells and tastes like hay and something horrible. The harshest vapor/smoke I've ever had. And by far the worst weed I've ever had.
Now it's $85 an Ounce, so I wasn't expecting much. I showed some friends at a buddies place and then I found out its been blasted. Felt really terrible man. Look into it myself and it fits the description 100%. And if not blasted then its been washed or sifted. You can tell me from the photos. Never had weed before like this in my life, that looks so suspicious and tampered with and without life. It fits the description from written, pictures, and video I've seen.
No, it's not smokable. It's going in the trash.
$170 was a lot of money for me to lose. I want to help just one person not get scammed. Please go with a more well established MOM.
Look at the picture albums and you decide.