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Wow this is so ridiculous!!! Really don't care if they got some good quality stuff but this type of customer is pretty LAME. Feel bad for ya. 7g ain't nothing for a MOM and if they can't honour their mistake don't need to go back.thinkbach wrote: Wed Jan 02, 2019 6:02 pm thank you! i appreciate the support.
at this point, i don't care what happens.
the discount was good, so being shorted is simply like not getting a discount.
it's also lame to be disbelieved, but whatever.
at least buyers from green society can be aware to double-check their bags before opening!
they even have a page warning buyers to do this, as she recently replied with a link.
it is their 'incorrect order' page, which i did not read when buying etc.
here is here recent email and my reply, and hopefully it's the end of it; i just won't buy there again:
here is her email:
---------- Original Message ----------
From: Jenny (Support)
Date: January 2, 2019 at 5:21 PM
##- Please type your reply above this line -##
Your request (8986) has been updated. To add additional comments, reply to
this email.
----------------------------------------------
Jenny, Jan 2, 2:21 PM PST
Hi Tim,
You can view our website page about incorrect orders here:
https://help.greensociety.ca/hc/en-us/a ... rect-order
***IT IS VERY IMPORTANT TO FOLLOW THESE STEPS***
- The order number
- Details outlining the incorrect order
- ***Please ensure to include photos or a video of the incorrect order***
- **VACUUM BAG MUST STILL BE ATTACHED**
- **FAILURE TO DO SO WILL RESULT IN YOUR ORDER NOT BEING CORRECTED.**
Regards,
Jenny
- - -
and my reply; a wee bit testy i am getting!
first of all, my name is TOM, thank you, not Tim.
paying a little closer attention to who you are communicating with would be
appreciated and would demonstrate respect, thank you.
as i mentioned, i did not know about this or any notion that i should be
checking bags before opening etc.
reading your page about an incorrect order would have been helpful, but it is
after the fact.
i certainly did not read it beforehand, but i usually don't have the foresight
to imagine any order would be incorrect, and this was only my third order of
weed by mail.
now i know.
however, you are spot on about one thing: it was an incorrect order! you shorted
me a 7g bag of blue dream!
as i said, i consider somewhat insulting to be disbelieved this way, and i won't
be shopping here again.
it is also somewhat yucky on your end to take 2+ weeks to reply, and then handle
me in this manner.
happy holidays to you too!
thanks
tom
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