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Ap3xsupply Review

Posted: Tue Feb 19, 2019 5:17 pm
by biggietalls
Hey all,

Just wanted to highlight my recent experience with ap3xsupply.com because another user here suggested I do it. Placed an order after seeing this post (https://canadianmom.info/forum/viewtopi ... =20&t=3484) on the forum. It clearly says that shipping will resume on Wednesday. I placed my order on Monday, Feb 11th believing that my order would be shipped by Friday. Fast forward to Monday, Feb 18th and I haven't received any communication about my order or if it has been shipped. So, I send Ap3x this message via e-mail:

"Hey, I placed an order (xxxxx) on February 11th and I still haven't received shipping info. I'd like to cancel the order and receive a refund. It's been too long and I'm starting to get worried about my money.

Thanks for understanding."

Very shortly after, I receive this response:

"I'm sorry but I will no longer be giving refunds and exposing my own personal safety...I will be shipping the orders tomorrow today was a holiday. If you would like store credit we can do that..."

I reply:

"I know that today is a holiday, no need to be snarky. I appreciate the quick response, but it would have been nice to receive some information on my order within a week of sending payment.

Have a good night, peace and love. "

Ap3x:

"I wasn't trying to be snarky sir just stating that today was a holiday sorry you took it that way."

I replied today:

"I didn't ask if it was a holiday, nor did I ask you to ship the package yesterday. I don't see how that was a relevant fact to state. You conveniently forgot to address my point about the lack of update or communication on your part. I sincerely hope that you will send out the package today.

Additionally, giving me the option for store credit was an insult. Nobody forced you to open this online storefront, I don't understand why you're taking orders if you cannot fulfill them."

He replied 15 minutes later:

"I'm sorry you feel this way. Your package has been sent when I get time later I'll give you the tracking number... I dont appreciate the attitude and will no longer be serving you"

I have to say my experience ordering through ap3xsupply.com was the only negative experience I've had ordering with a MOM after 2 years of regular orders with many different MOMs. What's written above is every word from our exchange and nothing has been edited or left out.

I will give him 1/5 stars for my review because he's very quick to respond to messages. I'll give an update if I ever receive a tracking number.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 5:27 pm
by Jimmykos2
Tried to rectify a situation on discord over the weekend, surprisingly the only courteous responses I've received was from Ap3x themselves, his clique quickly defended him and refered to insults. Got a chance to see he was shipping today, and saw that someone received his actual order today. Still waiting on a tracking, as well as the product before I write a review, which will be for the product only, since the delays have already been addressed in a few threads.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 6:51 pm
by Bing
The Green Ace just plain "forgot" to send me 2ozs from a QP once... That was a week or more wait. Nobody is perfect, but the attitude in those responses is pretty putrid.. Sorry for your experience.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 7:14 pm
by JBC
Jimmykos2 wrote: Tue Feb 19, 2019 5:27 pm Tried to rectify a situation on discord over the weekend, surprisingly the only courteous responses I've received was from Ap3x themselves, his clique quickly defended him and refered to insults. Got a chance to see he was shipping today, and saw that someone received his actual order today. Still waiting on a tracking, as well as the product before I write a review, which will be for the product only, since the delays have already been addressed in a few threads.
Lol good to know the Discord channel is up to its usual bullshit. I actually stopped going on it myself when I was ripped off by a mom and had users not only defending him on the channel but also coming onto my threads on Reddit downvoting my complaints. Needless to say that mom disappeared and I never got my package from him.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 7:45 pm
by xsinx
JBC wrote: Tue Feb 19, 2019 7:14 pm Lol good to know the Discord channel is up to its usual bullshit. I actually stopped going on it myself when I was ripped off by a mom and had users not only defending him on the channel but also coming onto my threads on Reddit downvoting my complaints. Needless to say that mom disappeared and I never got my package from him.
What MOM was that?

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 9:07 pm
by JBC
xsinx wrote: Tue Feb 19, 2019 7:45 pm
JBC wrote: Tue Feb 19, 2019 7:14 pm Lol good to know the Discord channel is up to its usual bullshit. I actually stopped going on it myself when I was ripped off by a mom and had users not only defending him on the channel but also coming onto my threads on Reddit downvoting my complaints. Needless to say that mom disappeared and I never got my package from him.
What MOM was that?
Bubble Extracts, highly recommended by two regulars on Discord: yourself and HashyHead or whatever his name is (Mtl99?). It put such a bad taste in my mouth I never signed on from that day going forward. That still remains the only time I’ve been shafted on an order and the reason why I almost never take recommendations from any users.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 9:16 pm
by colin0112
Just so everyone knows canada post was open yesterday as well could have been shipped had my package shipped out.....cheapweed.ca I would recommend I have been ordering off them a few months and had two orders with mix ups. Got a reply back both times that night and first time was fixed next day. They offered credit which I dont mind since I order very reqularly....second time took 3 days checked there cameras got a refund....my orders are always shipped same day or next and even do priority for a little extra.

Re: Ap3xsupply Review

Posted: Tue Feb 19, 2019 9:24 pm
by xsinx
JBC wrote: Tue Feb 19, 2019 9:07 pm Bubble Extracts, highly recommended by two regulars on Discord: yourself and HashyHead or whatever his name is (Mtl99?). It put such a bad taste in my mouth I never signed on from that day going forward. That still remains the only time I’ve been shafted on an order and the reason why I almost never take recommendations from any users.
Ah yeah I vaguely remember that. I remember BE putting the blame on you and you blaming them, was about a CP fuckup of some kind right? I don't remember anyone making fun of you though, but Discord can get pretty trolly. This was before the "great divide", the crowd on the Discord changed dramatically since then. I was moderator for a while and I like to think I've straightened the place up quite a bit when it comes to respect and it being a positive place to be at. I since quit the mod job, but it remains a very nice place IMHO, very different from what it was this summer when I initially joined.

BE did eventually close down, the new Quebec laws that came with legalization makes it pretty much impossible for a MOM to operate here, the penalties are just batshit crazy.