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Kana Post stole my money

Posted: Thu Aug 16, 2018 8:20 pm
by Sickle_Darts
Its only $101 but that was my budget for the next 4 weeks. Sucks. Seems "compassionate" is just a marketing buzzword.

https://imgur.com/a/S7wHnUK

Can provide more screenshots if requested. I'm pretty bummed out. I realize BC is in a state of emergency but it's not stopping them from taking my money.

Re: Kana Post stole my money

Posted: Thu Aug 16, 2018 11:29 pm
by cheesypoofz
Thanks for sharing. I'll be sure to steer clear from ever ordering from them. Always out to try a new MOM, but these guys I'll avoid.

E-Transfer accepted, money gone, but apparently you put the wrong secret code. Doesn't add up now does it.

Re: Kana Post stole my money

Posted: Thu Aug 16, 2018 11:44 pm
by WestCoastCannabis
Kanapost must be hurting..

Sorry to hear

Re: Kana Post stole my money

Posted: Fri Aug 17, 2018 12:51 am
by cheapweedca
Sickle_Darts wrote: Thu Aug 16, 2018 8:20 pm Its only $101 but that was my budget for the next 4 weeks. Sucks. Seems "compassionate" is just a marketing buzzword.

https://imgur.com/a/S7wHnUK

Can provide more screenshots if requested. I'm pretty bummed out. I realize BC is in a state of emergency but it's not stopping them from taking my money.
Hey Sickle

I am sorry to hear that :(
Please contact me and I would love to send you a complimentary Ounce of our Pink Kush,

Forget the $101 you lost,

Enjoy a free $200+ top quality ounce,

I look forward to hearing from you :D and let's make everyone in our community happy

Re: Kana Post stole my money

Posted: Fri Aug 17, 2018 10:03 am
by hemporess
I'm confused.. it shows you emailed them on Aug 14, in that conversation they said your July 31 transfer was not processed because of wrong secret word. You said you would put your order through again. On Aug 15 they accepted your transfer. So did you put an order in on Aug 15th , sent transfer and it is in the mail now?

Re: Kana Post stole my money

Posted: Fri Aug 17, 2018 2:24 pm
by stoner_604
that really sucks! Always check the trusted mom list

Re: Kana Post stole my money

Posted: Mon Aug 20, 2018 12:26 pm
by farmingbaked
I feel for you man. My e-transfer was accepted from kanapost on aug 9th and i still havnt seen anything yet either. They just tell me the canada post has slow shipping. This coming after another shitty experience with a different mom, what a piss off.

Re: Kana Post stole my money

Posted: Mon Aug 20, 2018 7:54 pm
by MOMReviewsCanada
I've ordered from them lots and never had a single issue.

Re: Kana Post stole my money

Posted: Tue Aug 21, 2018 3:58 am
by QuiltedBuds
It says they emailed you on the Tues, 14th at, 2:44pm and you discussed the issue with them. Then they accepted your payment on the 15th at what looks like 6:38pm. Those time dates don't add up to the story; care to elaborate?

Re: Kana Post stole my money

Posted: Tue Aug 21, 2018 8:33 am
by gameprogirl
I've not had any issue with them either.

Re: Kana Post stole my money

Posted: Tue Aug 21, 2018 12:01 pm
by EastCoastMedReview
You are so shady. You fucked up the emt and then resent it on the 15th, they accepted it after shipping time on the 15th and you didn't even give them enough time to send you tracking on the 16th when it would go out. Not only that but you scammed Tony out of an ounce of weed, which makes you a really big piece of trash. This is starting to become a serious problem in the community. You used the fact that your order was made and posted for the 31st on their site, even though you fucked up the EMT and claim they didn't accept the money when they **couldn't**. Then you resent it and bitched them out to give you back your money before they had a chance to even send you tracking. Lying and omitting to garner sympathy for freebies. No fucking shame. What a shock you nabbed that ounce and ran.

Re: Kana Post stole my money

Posted: Tue Aug 21, 2018 2:27 pm
by stonerxgirl123
sorry to hear about that! really sucks :(

Re: Kana Post stole my money

Posted: Tue Aug 21, 2018 3:36 pm
by MOMReviewsCanada
EastCoastMedReview wrote: Tue Aug 21, 2018 12:01 pm You are so shady. You fucked up the emt and then resent it on the 15th, they accepted it after shipping time on the 15th and you didn't even give them enough time to send you tracking on the 16th when it would go out. Not only that but you scammed Tony out of an ounce of weed, which makes you a really big piece of trash. This is starting to become a serious problem in the community. You used the fact that your order was made and posted for the 31st on their site, even though you fucked up the EMT and claim they didn't accept the money when they **couldn't**. Then you resent it and bitched them out to give you back your money before they had a chance to even send you tracking. Lying and omitting to garner sympathy for freebies. No fucking shame. What a shock you nabbed that ounce and ran.
This.
Sickle_Darts is a scum bag.

Re: Kana Post stole my money

Posted: Wed Aug 22, 2018 8:21 pm
by Iceicebaby
Kana post has very poor customer service, I ordered two ozs from them and waited 48 hours for any type of contact, well of course I was emailing them periodically asking about my shipment and when they expect it to arrive. I even went as far as making a fake email and pretended to be a different customer to say "did you get my 197.10 on my other account or what" eventually they got back to me and shipped it out. All in all terrible expereince that took about 10 days.

Re: Kana Post stole my money

Posted: Thu Aug 23, 2018 9:46 am
by farmingbaked
Mine came in finally after 13 days. Other then the gods crack the rest of the varieties were very very wet and barely gave a buzz. Would never recommend these guys.

Re: Kana Post stole my money

Posted: Thu Aug 23, 2018 3:44 pm
by kanapost
Hey everyone, we just found out about this post. We have a relatively small team so it can be hard for us to keep up with every place that we are mentioned. We have however already replied to this member on Leafly (image attached) . He sent his EMT with an incorrect answer and once he resent it with the correct answer his order was sent within 14 hours and he was provided with a tracking number.
Just so everyone is aware too, we have Pink Kush for $99 and often receive reviews and messages saying that people are happy they found us because they now get nicer bud from us for less than half the price than from some of the sites that are more active commenters on here. We’d rather let our products speak for themselves!
We still always ship orders right away and we do always go above and beyond to make sure we fix any problems or concerns.

Re: Kana Post stole my money

Posted: Fri Aug 24, 2018 11:40 am
by Iceicebaby
kanapost wrote: Thu Aug 23, 2018 3:44 pm Hey everyone, we just found out about this post. We have a relatively small team so it can be hard for us to keep up with every place that we are mentioned. We have however already replied to this member on Leafly (image attached) . He sent his EMT with an incorrect answer and once he resent it with the correct answer his order was sent within 14 hours and he was provided with a tracking number.
Just so everyone is aware too, we have Pink Kush for $99 and often receive reviews and messages saying that people are happy they found us because they now get nicer bud from us for less than half the price than from some of the sites that are more active commenters on here. We’d rather let our products speak for themselves!
We still always ship orders right away and we do always go above and beyond to make sure we fix any problems or concerns.
Within 14 hours my rearend kana post

Re: Kana Post stole my money

Posted: Fri Aug 24, 2018 2:28 pm
by kanapost
We sure did! Pic attached (and edited as we had failed to remove a fake first name OP had used)
If we have ever made an error with your order or failed to respond in a timely manner please hit us up at [email protected] and we’ll be more than happy to correct any issues. All the best!

Re: Kana Post stole my money

Posted: Fri Aug 24, 2018 4:47 pm
by Iceicebaby
I appreciate the extra freebies and the quality of your products kanapost but I cannot look past the fowl taste in my mouth your customer service has given me. I was out of medicine for most of a long weekend due to a mistake on your end. This being said my reviews on leafly and weed maps will stand.

Re: Kana Post stole my money

Posted: Fri Aug 24, 2018 5:03 pm
by EastCoastMedReview
You should edit that photo a bit guys.

Re: Kana Post stole my money

Posted: Fri Aug 24, 2018 5:06 pm
by Iceicebaby
It's just kanapost making a mistake on their end, you know who cares if everyone can see the OPs real name.

Re: Kana Post stole my money

Posted: Sun Aug 26, 2018 12:33 pm
by Thisapparatus
if this is actually what it appears to be, you are a huge piece of shit

Re: Kana Post stole my money

Posted: Sun Aug 26, 2018 11:34 pm
by Jb231
Sometimes small mix ups happen, these guys didn't steal your money.

Re: Kana Post stole my money

Posted: Wed Sep 26, 2018 1:23 pm
by Jaydene98
I’ve been waiting 3 days for a tracking number somethings up

Re: Kana Post stole my money

Posted: Wed Sep 26, 2018 3:16 pm
by 2gr/day
Wow, total shit head move op. The mom's should group up together and blackist people like you.

Re: Kana Post stole my money

Posted: Sat Sep 29, 2018 9:32 am
by Zazz77
Just wanted to say I've never had an issue with Kana Post either. Ya, it took em a day longer to ship out then most MoMs but they replied to my emails within a few hours. Friendly guys and so far no issues for me.

Re: Kana Post stole my money

Posted: Thu Oct 11, 2018 4:48 pm
by DankBud
Sickle_Darts wrote: Thu Aug 16, 2018 8:20 pm Its only $101 but that was my budget for the next 4 weeks. Sucks. Seems "compassionate" is just a marketing buzzword.

https://imgur.com/a/S7wHnUK

Can provide more screenshots if requested. I'm pretty bummed out. I realize BC is in a state of emergency but it's not stopping them from taking my money.
That just sucks. I really feel for you. One way i verify to see if a particular site of there validity, is to email them a random question. Regardless if the info is on there site or not.
Then i just time there response time. I give them about 24hrs to respond. If i dont get any type of response then im of the spend my hard earned money somewhere else.