CanadianMOM - The Mail Order Marijuana Forum

Regret to inform everyone that our hosting service has shut down gronstash.com.

We're working on rebuilding the site elsewhere.

Sorry for any inconvenience.

Jeff

Go with an off-shore host!

Unfortunately, Shopify being in contract with Ontario government does not help.

As captn stated look for an offshore hosting, there plenty of hosts based in the Netherlands that want your business.

I assume you build the website on Shopify platform so you need to start the website back from scratch?

Wow that sucks, I didn't know shopify was so restrictive. Good luck finding a replacement.

Damn that’s unfortunate, was really looking forward to trying your products out. Will be looking out for your reopening for sure.

We're working on getting it back up

Really sorry for the interruption in service.

-Jeff

gronstash wrote: Thu Mar 08, 2018 9:44 pm We're working on getting it back up

Really sorry for the interruption in service.

-Jeff

Sorry to hear that your site got shut down. No doubt it's cuz of Shopify they're a bunch of pricks.

What happens to existing orders? I had just placed an order and got an email saying it was processed, but I can't access the order page to see if there's any tracking number. I tried to email you about it but looks like that's deactivated too.

Best of luck in getting the new site set up!

blargas541 wrote: Fri Mar 09, 2018 7:22 am

gronstash wrote: Thu Mar 08, 2018 9:44 pm We're working on getting it back up

Really sorry for the interruption in service.

-Jeff

Sorry to hear that your site got shut down. No doubt it's cuz of Shopify they're a bunch of pricks.

What happens to existing orders? I had just placed an order and got an email saying it was processed, but I can't access the order page to see if there's any tracking number. I tried to email you about it but looks like that's deactivated too.

Best of luck in getting the new site set up!

Hi

Our email is still working Did you try [email protected] ?

All orders that happened before the shut down have been processed and shipped

I can dm you your tracking number if you give me your email address. It was sent out via shopify, and it sometimes ends up in the junk box.

Thank you,

Jeff

Correction.. Our emails aren't working either.

gronstash wrote: Fri Mar 09, 2018 11:43 am Correction.. Our emails aren't working either.

Ya I got an email saying my order is processed but there's no tracking number just a link to your web page which doesn't load. I tried emailing to ask for tracking number and got a bounce back.

If you can please email my tracking number to my forum username @protonmail.com

blargas541 wrote: Fri Mar 09, 2018 12:17 pm

gronstash wrote: Fri Mar 09, 2018 11:43 am Correction.. Our emails aren't working either.

Ya I got an email saying my order is processed but there's no tracking number just a link to your web page which doesn't load. I tried emailing to ask for tracking number and got a bounce back.

If you can please email my tracking number to my forum username @protonmail.com

I sent you the tracking number via discord

Thank you,

Jeff

Received tracking number thanks!!

RaNdMViLnCE wrote: Fri Mar 09, 2018 2:24 pm This is why you got shut down dude... not your fault.

https://lcbocannabisupdates.com/update- ... directors/

As soon as they went into business with Gov they can no longer be associated with black market.
Huge conflict of intrest on their end. I bet that was a condition of the new contract too. No other pot retail through them.

Sucks for you though that's for sure.

Yea we figured this much. The shopify "Gurus" actually helped us set up the site. We were transparent, and they we're very accommodating and assured us that we have their support as long as we don't use their payment gateway. So it was a big surprise to us to wake up to it all being gone without any warning.

Anyway, we're working on the new site right now

We'll hopefully be back soon.

Thank you for your support.

-Jeff

gronstash wrote: Sat Mar 10, 2018 4:48 pm Anyway, we're working on the new site right now

We'll hopefully be back soon.

Were you able to get a full cPanel backup from your last host?

Do you have any estimate as to when you expect to be back?

Hope everything goes well with the new host.

captcrunch wrote: Sat Mar 10, 2018 5:01 pm

gronstash wrote: Sat Mar 10, 2018 4:48 pm Anyway, we're working on the new site right now

We'll hopefully be back soon.

Were you able to get a full cPanel backup from your last host?

Do you have any estimate as to when you expect to be back?

Hope everything goes well with the new host.

They let us take all our data before deleting it entirely.

We're not sure how long it'll take to come back. We're hoping a few days.. but there are usually unexpected obstacles.

The new host seems awesome so far. Very helpful.

-Jeff

they are back up