Re: New MOM - King Tuts "Home of the $99 oz"

42
donmaxxx wrote: Wed Sep 12, 2018 3:17 pm Trigger pulled here, payment accepted yesterday evening, now waiting to get a tracking number...I am a bit nervous since it is new mom, hope everything goes well! promo was too tempting!
Please dont be nervous, we or I am nervous enough hoping you enjoy the products!

Please leave the nervousness to other things in life, not dealing with us :)

Give a shout any time you feel like nerves are taking over, I love chatting with customers! I'm sure a few on here will agree with that Haha

1 833 KINGS 99

Re: New MOM - King Tuts "Home of the $99 oz"

45
King Tuts wrote: Wed Sep 12, 2018 10:59 pm
realgrimm wrote: Wed Sep 12, 2018 6:30 pm Hey guys, I guess when you updated your site you killed my email registration, I responded to an old email also...

Does this mean I can get another crack at your promo?
I think we did the best we could for you! We met kinda half way hahah
LOL no worries I wasn't expecting all the samples like last time..anything new or special, I am defo interested .. Cheers guys now I got the samples this should be real easy...

EDIT* Done

Re: New MOM - King Tuts "Home of the $99 oz"

47
Kaseyyeah wrote: Thu Sep 13, 2018 10:15 am - CANADIANMOM-25 (A Hello to Canadian MOM members and thanks for letting us join)


Should've included the end date for this, had my hopes up planning to order from you guys when I woke up cause today's payday, just to find out the code doesn't work, promos over. Awwwwwesome.
I can understand. Were new to the site. I didn't include the end date on the original post (as maybe I should have). I did mention on Momday, I believe? the end date and time. Cant really expect you to read through all the messages though.

Was an interesting promo, as Zero money was made on most orders.

Didn't know how many orders we would get, as we got quite a few!

This promo was just to get all of our products in the hands of enough members here to give an honest review on our whole business. I think we achieved that.

We all love promos, that's a fact Haha. Going to be doing plenty during the course of business. I think the next one will be pretty solid.

Sorry you missed it.

In the future, I didn't mind being communicated with, if cash is tight. I have 2 open orders in the system using that promo code with payment coming at a later date. I'd like to hope that we will always be accommodating and always be for the people, you re not just a number.

If we grow our business, anyone hired WILL understand that's the way we run things. The day I get a bad customer service review will be a tough day for that employee.

Re: New MOM - King Tuts "Home of the $99 oz"

48
Has anyone who ordered from them last night or earlier this morning got a tracking number for your package or anything? My payment was accepted about 20 mins after I placed my order (probably about 24 hours ago now) but the order still shows as "on hold" which I find odd because in all my other experiences with MoMs on hold usually means they are waiting for the payment.

Re: New MOM - King Tuts "Home of the $99 oz"

49
roanld243 wrote: Thu Sep 13, 2018 6:03 pm Has anyone who ordered from them last night or earlier this morning got a tracking number for your package or anything? My payment was accepted about 20 mins after I placed my order (probably about 24 hours ago now) but the order still shows as "on hold" which I find odd because in all my other experiences with MoMs on hold usually means they are waiting for the payment.
It took them a little while to accept mine last week. Buddy probably has a day job and then does it all after work. Which may also explain the very early cutoff time for same day delivery, probably drops them off on the way to work.

Who knows? Be patient, it's worth the wait.

Edit: well I didn't read your post at all lmao. Still though, I'd wait until later this evening before worrying about it as I got my tracking # late in the evening.

Re: New MOM - King Tuts "Home of the $99 oz"

50
BurgerNFries wrote: Thu Sep 13, 2018 6:09 pm
roanld243 wrote: Thu Sep 13, 2018 6:03 pm Has anyone who ordered from them last night or earlier this morning got a tracking number for your package or anything? My payment was accepted about 20 mins after I placed my order (probably about 24 hours ago now) but the order still shows as "on hold" which I find odd because in all my other experiences with MoMs on hold usually means they are waiting for the payment.
It took them a little while to accept mine last week. Buddy probably has a day job and then does it all after work. Which may also explain the very early cutoff time for same day delivery, probably drops them off on the way to work.

Who knows? Be patient, it's worth the wait.

Edit: well I didn't read your post at all lmao. Still though, I'd wait until later this evening before worrying about it as I got my tracking # late in the evening.
Very true, I guess everyone has different schedules and responsibilities. Being patient has never been my strong suit and it probably doesn't help that I'm a bit paranoid ordering from a new MoM, but from everything I'm reading it seems there is nothing to worry about at all.

Re: New MOM - King Tuts "Home of the $99 oz"

51
roanld243 wrote: Thu Sep 13, 2018 6:18 pm
BurgerNFries wrote: Thu Sep 13, 2018 6:09 pm
roanld243 wrote: Thu Sep 13, 2018 6:03 pm Has anyone who ordered from them last night or earlier this morning got a tracking number for your package or anything? My payment was accepted about 20 mins after I placed my order (probably about 24 hours ago now) but the order still shows as "on hold" which I find odd because in all my other experiences with MoMs on hold usually means they are waiting for the payment.
It took them a little while to accept mine last week. Buddy probably has a day job and then does it all after work. Which may also explain the very early cutoff time for same day delivery, probably drops them off on the way to work.

Who knows? Be patient, it's worth the wait.

Edit: well I didn't read your post at all lmao. Still though, I'd wait until later this evening before worrying about it as I got my tracking # late in the evening.
Very true, I guess everyone has different schedules and responsibilities. Being patient has never been my strong suit and it probably doesn't help that I'm a bit paranoid ordering from a new MoM, but from everything I'm reading it seems there is nothing to worry about at all.
They've been really good to me, I'm sure you'll find the same.

I'll start being called a shill around here soon lmao but I'm just really impressed with their products and very very impressed with customer service. Send an email if you're worried, I'm sure they'll make you feel better.

Re: New MOM - King Tuts "Home of the $99 oz"

53
BurgerNFries wrote: Thu Sep 13, 2018 6:32 pm
roanld243 wrote: Thu Sep 13, 2018 6:18 pm
BurgerNFries wrote: Thu Sep 13, 2018 6:09 pm

It took them a little while to accept mine last week. Buddy probably has a day job and then does it all after work. Which may also explain the very early cutoff time for same day delivery, probably drops them off on the way to work.

Who knows? Be patient, it's worth the wait.

Edit: well I didn't read your post at all lmao. Still though, I'd wait until later this evening before worrying about it as I got my tracking # late in the evening.
Very true, I guess everyone has different schedules and responsibilities. Being patient has never been my strong suit and it probably doesn't help that I'm a bit paranoid ordering from a new MoM, but from everything I'm reading it seems there is nothing to worry about at all.
They've been really good to me, I'm sure you'll find the same.

I'll start being called a shill around here soon lmao but I'm just really impressed with their products and very very impressed with customer service. Send an email if you're worried, I'm sure they'll make you feel better.
Well I have but I haven't got a response yet so I came here to see if anyone was having a similar experience.

Edit: I'm really just hoping they forgot to move my package status over to Processing and it's being shipped as normal.

Re: New MOM - King Tuts "Home of the $99 oz"

54
roanld243 wrote: Thu Sep 13, 2018 6:49 pm
BurgerNFries wrote: Thu Sep 13, 2018 6:32 pm
roanld243 wrote: Thu Sep 13, 2018 6:18 pm

Very true, I guess everyone has different schedules and responsibilities. Being patient has never been my strong suit and it probably doesn't help that I'm a bit paranoid ordering from a new MoM, but from everything I'm reading it seems there is nothing to worry about at all.
They've been really good to me, I'm sure you'll find the same.

I'll start being called a shill around here soon lmao but I'm just really impressed with their products and very very impressed with customer service. Send an email if you're worried, I'm sure they'll make you feel better.
Well I have but I haven't got a response yet so I came here to see if anyone was having a similar experience.

Edit: I'm really just hoping they forgot to move my package status over to Processing and it's being shipped as normal.
Ahh ok, I gotcha. Idk then, let us know how it goes.

Re: New MOM - King Tuts "Home of the $99 oz"

57
You guys deserve your tracking numbers a lot faster than we have been providing them. 100% agree!

Again, we are new and are learning as we go.

We have a problem, now this is our fix:

We now have the web admin able to be opened on his phone. He will now put the tracking numbers into the orders and send your confirmations as soon as he gets in his car from the Post Office. Up until now, he has dropped off the orders and had to do other work (work that presently pays the bills). He would then get back to our shop , log into the admin and enter the tracking codes. That changes today.

Growing pains, learning curve.... whatever. You should have gotten the codes faster, as some of you spent big bucks and I can see the concern with us being new.

We're definitely all caught up. We have a few new ones this evening that will be shipped tomorrow but will get tracking codes much sooner!

We have had some pretty solid product reviews so far though! We're happy with that because you guys seem to be!

Thanks again,

KT

Re: New MOM - King Tuts "Home of the $99 oz"

59
We appreciate not only the orders you have trusted us with but the patience as well.

Please NEVER hesitate to email or call us. I'll be answering the phone and emails. If you feel any sort of worry, if you have a question... anything, I'm just a phone call away!

We just added 7 new products and have taken all new pictures, as we had to re-up on quite a few products. Those pictures you see were taken by us and IS the product we ship. I know a few other places that snag a few hot looking pics from the net, I hope they use ours one day ;)

Oh yeah, we now have 8 options @ $99 oz.

Flash sale? Weekend Sale? Yo Mommas B Day sale?

No, it's just a Monday. Just like it will be just a Tuesday, or Wednesday...
cron