Hello all. Order placed with a MOM on Friday midday. Order shipped later the same day. MOM emailed me with xpresspost tracking number. Of course, sometimes it takes 24 hours for the tracking number to be entered into the system, but I'm still getting a canada post error saying that the number doesn't exist. Is this possibly because the order hasn't shipped yet since it was accepted on a friday? or just a canada post error? thanks

Did you ask the mom if they shipped? Could be a good place to start

They sent me an email confirming they had shipped, and provided the tracking number. I've used this mom before, last order was on a tuesday however and the tracking number was functional immediately.

Will do, thanks!

you are better off ordering on a monday if you do not have the patience to deal with saturday and sundays...sunday is a sabbath for many

yea definitely. Was thinking that if the product shipped friday, it would likely arrive monday because I know CP keeps moving shipments over weekends, just doesn't deliver.

When the MOM gets the parcel to the post office tomorrow, the tracking will update. This happens frequently when ordering on or near the weekend

Hey Annointed, I did indeed, to no avail. However, I emailed the MOM and they got back to me (on a sunday!) and have said they'll keep an eye on the situation. Seems that it's CP's mistake - the MOM said that all packages mailed that friday were accepted, except mine! Bad luck for me

@JimB - thanks a lot! This is probably the issue!

eviljoint wrote: Sun Apr 29, 2018 4:17 pm Hey Annointed, I did indeed, to no avail. However, I emailed the MOM and they got back to me (on a sunday!) and have said they'll keep an eye on the situation. Seems that it's CP's mistake - the MOM said that all packages mailed that friday were accepted, except mine! Bad luck for me

Hey eviljoint,

In most cases, MoM's can get fairly busy and input a tracking # incorrectly.
All case scenarios there will always be the accurate or 'real' tracking number with a companies internal system.

If the tracking # does not go live, usually it could be an input error or it just hasn't been scanned yet
Awesome to hear you got a response back!

I hope your issue gets resolved and wish you all the best, and enjoy the package when it arrives

Regards
Tony

Hey Tony,

Thanks for the help! It just went live, seemed there was just some delay to update!

Have a good night

It might be Canada Post fault, CP fks up a lot