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Herbalist Shoppe 02/09/18

Posted: Fri Feb 16, 2018 3:01 pm
by TreeFiddy
MOM Name: Herbalist Shopee

Overall rating out of 10: 8/10

Sign Up:Register on their site, no ID

Ordering & Pricing: $80 oz's, straight forward online order.

Communication: This is where they won me over. See below

Packaging: My situation was a little unique as my product was hand delivered, see below for details. Received product in smell proof zip lock full of smaller ziplocks.

Products / Photos:

1oz - Sugarbear - https://imgur.com/QjuSi68

1oz - OG Fire - https://imgur.com/9tQbHy5

2g's - Rockstar (sample) - https://imgur.com/84K6arq

1g - Greasy Pink (sample) - https://imgur.com/AM4p2U7


Incentive for Customers: Samples

Incentive for Review: None

Notes: Saw the $80 oz's from a new MOM and thought I would give them a try.

Purchased a zip each of Fire OG and Sugarbear.

Received the above as well as 2g's of Rockstar and 1g of Greasy Pink.

Was hoping to get some decent filler weed for blunts that didn't taste like assballs. Wound up with over 2oz's of respectable dank for $164.00, shipped (got in before coupon code was removed).

The $80 oz's are crazy for the price and the samples are what one would expect from where they are placed on their menu. Check out MOMpics for my thoughts on each product.

Now, the dope is dope; however, what really stood out was the customer service. I used a separate shipping address from my billing address. I place my order on 02/09, received shipping info later that day. On 02/12 I noticed the package had been delivered, then immediately marked as "recipient not at address provided, returning to sender", or something like that. I was at work and emailed them to see if they had any input on why that would happen. I received a reply within 30mins informing me that they had incorrectly shipped my package to my billing address. They apologized profusely and advised me they would be able to drop a new package at my place later that evening (GTA).

My special lady wasn't too comfortable with having it dropped to our door (for some reason). Set up a meeting time and place with the dude (dudette?) over text. They showed up right on time, no bullshit and I was on my way.

I've noticed a trend in this market towards having extremely high standards for CS and product. The smallest mistake can cause a MOM to lose their reputation before they are even given the opportunity to correct it. I may be less high strung or just have a longer memory. It was not that long ago that I had to rely on flakey street dealers, over priced and shity dispensaries staffed with entitled hipsters and a generally less than ideal experience. As a result, I believe my tolerance for error is a little higher than most.

I am happy this small error occurred because it allowed me the opportunity to see what they would do when presented with a mistake. That little bit of extra love during this experience, coupled with the fact they are in or near Toronto is why I will be coming back.

I suggest you give them a shot if you're thinking about it. If they get their bulk pricing figured out, maintain customer service and product quality, they are going to rise up fast.

Re: Herbalist Shoppe 02/09/18

Posted: Fri Feb 16, 2018 3:06 pm
by TreeFiddy
Originally posted on reddit while the site was down. Imgur seems to be down now too. I can provide links to the pics on MOMpics if imgur keeps on keepin me out.

Re: Herbalist Shoppe 02/09/18

Posted: Fri Feb 16, 2018 6:18 pm
by just1doper
it's up now looking forward to seeing your pics. Nice review never heard of this mom

Re: Herbalist Shoppe 02/09/18

Posted: Sat Feb 17, 2018 3:42 pm
by just1doper
Agreed with Annointed , Wanting to test them out on a smaller test order ,try a few kinds and review it (*Reasonable priced test order)*

Nice review

Re: Herbalist Shoppe 02/09/18

Posted: Sat Feb 17, 2018 6:40 pm
by msa
just1doper wrote: Sat Feb 17, 2018 3:42 pm Agreed with Annointed , Wanting to test them out on a smaller test order ,try a few kinds and review it (*Reasonable priced test order)*

Nice review
I wanted to do the same, could not resist went ahead with 350$ orders ;p

Re: Herbalist Shoppe 02/09/18

Posted: Sun Feb 18, 2018 1:31 am
by msa
Bronze Bud's Bundle Bag - Half Ounce Sample Packs (56g)
Lemon Cheesecake - 28g
Lemon Sour - 3.5g

Re: Herbalist Shoppe 02/09/18

Posted: Sun Feb 18, 2018 6:55 pm
by just1doper
Lol :) Was thinking the same thing :D

Re: Herbalist Shoppe 02/09/18

Posted: Sun Feb 18, 2018 11:08 pm
by msa
Annointed wrote: Sun Feb 18, 2018 12:38 pm
msa wrote: Sun Feb 18, 2018 1:31 am Bronze Bud's Bundle Bag - Half Ounce Sample Packs (56g)
Lemon Cheesecake - 28g
Lemon Sour - 3.5g
Holy! Let us know how that goes! :)
no worry full review will be posted once received, I think it a holiday tomorrow in some province so Herbalist will probably ship on Tuesday.

Re: Herbalist Shoppe 02/09/18

Posted: Mon Feb 19, 2018 6:58 pm
by Shnarfthesith
+1 on their customer service! I had a few questions re shipping to a flex delivery address, so I spoke to a rep thru their site’s chat feature. Said rep was both helpful and hilarious.

I placed an order on Friday morning and buggered it up somehow, not sure if it was my fault or the website being glitchy. Regardless, my super chill rep from earlier in the week straightened it out for me ASAP and I’ll pick my order up at the post office tomorrow morning! Here’s hoping the nugs are as dank as their CS...

Re: Herbalist Shoppe 02/09/18

Posted: Tue Feb 20, 2018 10:19 am
by Corpus-Callawesome
Annointed wrote: Sat Feb 17, 2018 9:58 am The Herbalist Shoppe sounds promising, once they adjust their prices, I will check them out for sure.
You could get you some sugar bear ;) $320 for a QP. Seems reasonable.

Re: Herbalist Shoppe 02/09/18

Posted: Tue Feb 20, 2018 3:09 pm
by Shnarfthesith
Annointed wrote: Tue Feb 20, 2018 12:12 am
Shnarfthesith wrote: Mon Feb 19, 2018 6:58 pm +1 on their customer service! I had a few questions re shipping to a flex delivery address, so I spoke to a rep thru their site’s chat feature. Said rep was both helpful and hilarious.

I placed an order on Friday morning and buggered it up somehow, not sure if it was my fault or the website being glitchy. Regardless, my super chill rep from earlier in the week straightened it out for me ASAP and I’ll pick my order up at the post office tomorrow morning! Here’s hoping the nugs are as dank as their CS...
What did you order and how much did you pay? I hope to see a review from you. :)
I grabbed one of the $80 oz, split between the sugar bear and og fire. It arrived this morning and after a small sampling of each, I proceeded to play zoo tycoon for a couple hours. So, decent for the price 🤣 I’ll figure out a proper review for you after dinner

Re: Herbalist Shoppe 02/09/18

Posted: Tue Feb 20, 2018 3:37 pm
by TreeFiddy
Pictures added. Sorry for the delay folks

Re: Herbalist Shoppe 02/09/18

Posted: Tue Feb 20, 2018 4:29 pm
by TreeFiddy
[/quote]

Thank you!

The Rockstar and Greasy Pink look very nice, I want to smoke some now! Once you've tried them, would you say it's worth it for the price they're selling it at?
[/quote]

It's hard to say. Depending on what they do with their bulk prices...maybe. I really, really like both the rockstar and greasy pink but if I'm going to spend over $160/oz, I'm going to be looking for a deal on some really good stuff. If they are going to charge $280/oz, then most definitely not.

Re: Herbalist Shoppe 02/09/18

Posted: Tue Feb 20, 2018 5:11 pm
by bblzd
TreeFiddy wrote: Fri Feb 16, 2018 3:01 pm Products / Photos:

1oz - Sugarbear - https://imgur.com/QjuSi68

1oz - OG Fire - https://imgur.com/9tQbHy5

2g's - Rockstar (sample) - https://imgur.com/84K6arq

1g - Greasy Pink (sample) - https://imgur.com/AM4p2U7
Is that mold on the Fire OG picture or do my eyes deceive me? Check inside the buds to be sure.