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Tracking number still not working?

Posted: Sun Apr 29, 2018 11:41 am
by eviljoint
Hello all. Order placed with a MOM on Friday midday. Order shipped later the same day. MOM emailed me with xpresspost tracking number. Of course, sometimes it takes 24 hours for the tracking number to be entered into the system, but I'm still getting a canada post error saying that the number doesn't exist. Is this possibly because the order hasn't shipped yet since it was accepted on a friday? or just a canada post error? thanks

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 12:08 pm
by Datsk8erboi
Did you ask the mom if they shipped? Could be a good place to start

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 12:13 pm
by eviljoint
They sent me an email confirming they had shipped, and provided the tracking number. I've used this mom before, last order was on a tuesday however and the tracking number was functional immediately.

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 12:14 pm
by eviljoint
Will do, thanks!

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 2:46 pm
by beaum0nt
you are better off ordering on a monday if you do not have the patience to deal with saturday and sundays...sunday is a sabbath for many

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 3:34 pm
by eviljoint
yea definitely. Was thinking that if the product shipped friday, it would likely arrive monday because I know CP keeps moving shipments over weekends, just doesn't deliver.

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 4:17 pm
by JimB
When the MOM gets the parcel to the post office tomorrow, the tracking will update. This happens frequently when ordering on or near the weekend

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 4:17 pm
by eviljoint
Hey Annointed, I did indeed, to no avail. However, I emailed the MOM and they got back to me (on a sunday!) and have said they'll keep an eye on the situation. Seems that it's CP's mistake - the MOM said that all packages mailed that friday were accepted, except mine! Bad luck for me :(

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 4:18 pm
by eviljoint
@JimB - thanks a lot! This is probably the issue!

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 10:36 pm
by cheapweedca
eviljoint wrote: Sun Apr 29, 2018 4:17 pm Hey Annointed, I did indeed, to no avail. However, I emailed the MOM and they got back to me (on a sunday!) and have said they'll keep an eye on the situation. Seems that it's CP's mistake - the MOM said that all packages mailed that friday were accepted, except mine! Bad luck for me :(
Hey eviljoint,

In most cases, MoM's can get fairly busy and input a tracking # incorrectly.
All case scenarios there will always be the accurate or 'real' tracking number with a companies internal system.

If the tracking # does not go live, usually it could be an input error or it just hasn't been scanned yet :)
Awesome to hear you got a response back!

I hope your issue gets resolved and wish you all the best, and enjoy the package when it arrives

Regards
Tony

Re: Tracking number still not working?

Posted: Sun Apr 29, 2018 10:50 pm
by eviljoint
Hey Tony,

Thanks for the help! It just went live, seemed there was just some delay to update!

Have a good night

Re: Tracking number still not working?

Posted: Wed May 09, 2018 2:57 pm
by chowchow
It might be Canada Post fault, CP fks up a lot