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MailboxMarijuana Closing... and I'm at lost

Posted: Mon May 31, 2021 6:27 pm
by TheGreenGiant
Hello there! I've just received an email from Mailbox marijuana saying they are closing....
Same message from their website. https://mailboxmarijuana.co

My issue is that I've ordered from them on 19th April (420 woohoo!). They sent it on 20th April.
The package make it all the way to the last Post facility on april 24.
Usually I got a notice card saying It's been received by my local post office one or two day later.

But it is stuck there, not moving nor being updated.
At first I didn't mind alot, with the covid delay and I did'nt wanted to seem impatient calling on delay right away.
In the faq/policy/garantee of Mailboxmarijuana they say they re-ship if the package don't move for 30 days.
So I waited. I've contacted them on 19th and they replied they will wait for next day for it was the 30 day mark.
Second email: They regret they have to open a CP ticket. I understand that they need that to claim their expresspost insurance.
They say they will contact me the next week to inform me of what happen next (it was last week)

Now they don't respond to my e-mail.

I understand it may be bad for them to refund me, but if they just send me a comparable package or maybe just smokable weed I'd be less pissed.

The Green Giant.

Re: MailboxMarijuana Closing... and I'm at lost

Posted: Tue Jun 01, 2021 7:10 pm
by TheGreenGiant
Contacted them on the cmom discord. They will recontact me today.
I think they are busy closing shop.

Edit: Pack don't move. Whispering ghost of support vanished.
I must move on, but MAN I just hate it when things blow like this.

Good luck guys, mine's over.

... I must thank YetiCannabis and ChronicPost for their awesome products that really upped my mood in this sad adventure.

Re: MailboxMarijuana Closing... and I'm at lost

Posted: Fri Jun 11, 2021 7:05 pm
by TheGreenGiant
I am wondering if I could call for the CP trace tickets myself?

Re: MailboxMarijuana Closing... and I'm at lost

Posted: Sun Jun 13, 2021 1:58 pm
by captcrunch
Did you ever get a resolution to this? I'll reach out to them on your behalf if not :D

Re: MailboxMarijuana Closing... and I'm at lost

Posted: Sun Jun 13, 2021 3:31 pm
by TheGreenGiant
captcrunch wrote: Sun Jun 13, 2021 1:58 pm Did you ever get a resolution to this? I'll reach out to them on your behalf if not :D
Nope, they didn't respond since they closed.
Thanks Capt'n !