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Has anyone else been having issues with Chronickushco?

Posted: Fri Nov 08, 2019 12:47 am
by Wonkaloo
I ordered from them on the 26th of October and since then my CP tracking number hasn't activated and when contacting CK they told me its all Canada Posts fault and to just wait longer. I'm holding out hope it's just a delay due to the holidays but with the Cheapweed debacle going on I can't help but feel suspicious.

Update: as of November 11th they have told me a replacement package has been sent. I have the tracking number but I'm waiting until tomorrow to check it as today is Remembrance Day.

Update2: This new tracking number activated.

Re: Has anyone else been having issues with Chronickushco?

Posted: Fri Nov 08, 2019 1:16 pm
by ODoyleRules
i get same day delivery orders from them, never ordered in the mail with this mom, but i got an order 2 days ago no real issues. Some seeds in the Kryptonite but they credited my account for that strain.

Re: Has anyone else been having issues with Chronickushco?

Posted: Fri Nov 08, 2019 2:29 pm
by SkunksOasis
The page isn't loading for me. https://chronickushco.ca/ right ?

Re: Has anyone else been having issues with Chronickushco?

Posted: Fri Nov 08, 2019 2:52 pm
by Wonkaloo
SkunksOasis wrote: Fri Nov 08, 2019 2:29 pm The page isn't loading for me. https://chronickushco.ca/ right ?
Yeah thats the right site. If it was down it seems to be up again.

Re: Has anyone else been having issues with Chronickushco?

Posted: Fri Nov 08, 2019 4:50 pm
by Pizzaguy713
I have had a similar issue with a GanjaWest order on the 28th

Re: Has anyone else been having issues with Chronickushco?

Posted: Mon Nov 18, 2019 11:14 am
by Agenl
I was a regular til they revamped and made everyone reregister. Tried placing an order after that, waited 2 days without the EMT being accepted. After I emailed they said they'd ship out my order "later this week", at which point I cancelled and went elsewhere.

Re: Has anyone else been having issues with Chronickushco?

Posted: Mon Nov 18, 2019 2:28 pm
by ChronicKushCo
Hey Wonkaloo,

Sorry for the issues that you been experiencing. This has been a major issue when Canada Post laid off 7,000 of its employees a few months back. It has effected a significant amount of MOMs as we operate mainly through Canada Post. Fortunately, your tracking number activated but there have been scenarios where we have sent out 3-4 replacement orders that have not registered at all due to what we're assuming the cutbacks.

We apologize for the inconvenience that this has caused you and all of our loyal customers and hope that these issues with tracking will no longer be an issue.

Sorry once again,
The CK Team.

Re: Has anyone else been having issues with Chronickushco?

Posted: Tue Nov 19, 2019 2:40 pm
by Wonkaloo
Hey everyone! Got my order in yesterday, the 18th! Everything is here, everything is good.

Re: Has anyone else been having issues with Chronickushco?

Posted: Tue Nov 19, 2019 7:44 pm
by Bing
Wonkaloo wrote: Tue Nov 19, 2019 2:40 pm Hey everyone! Got my order in yesterday, the 18th! Everything is here, everything is good.
Perfect! Thanks so much for updating the community. :)