Emailed Receipt Differs From Website Receipt
Posted: Wed May 13, 2020 10:44 am
Ok so I just want to say I know things happen and what-not. I'm not here to shame or blame or anything like that, merely interested in a discussion & opinions based on a specific situation;
I was on a MoM site, placed an order for a multi-pack which as listed is supposed to be for packs of 7 grams.
Several of the products in the selection list were listed at 28 grams.
I picked two of the ones listed at 28 grams and one listed at 7 grams,
My purchase price did not change, so I went ahead and placed the order & paid.
I received an emailed receipt right away showing my order and it specifies the two products at 28 grams and the third at 7 grams.
After the MoM accepted my payment, they sent another email showing all three products listed at 7 grams, so I went to the website and everything is listed -as it should be- at 7 grams.
Shit happens, typos happen etc.
What are your thoughts on the situation?
I was on a MoM site, placed an order for a multi-pack which as listed is supposed to be for packs of 7 grams.
Several of the products in the selection list were listed at 28 grams.
I picked two of the ones listed at 28 grams and one listed at 7 grams,
My purchase price did not change, so I went ahead and placed the order & paid.
I received an emailed receipt right away showing my order and it specifies the two products at 28 grams and the third at 7 grams.
After the MoM accepted my payment, they sent another email showing all three products listed at 7 grams, so I went to the website and everything is listed -as it should be- at 7 grams.
Shit happens, typos happen etc.
What are your thoughts on the situation?